Privacy policy

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect personal information that you provide to us, such as your name, address and e-mail address.

When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to get more details about the browser and the operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to us collecting your information and using it to this end only.

If we ask you to provide us with your personal information for any other reason, for marketing purposes for example, we will ask for your explicit consent directly or we will give you the opportunity to opt out. 

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at thomas@mobilexpertcanada.com or by mail at : Mobile Expert 1415 Champs-Élysées Street, Chicoutimi, QC, G7H6J2, Canada

 

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.

 

ARTICLE 4 - LIGHTSPEED

Our shop is hosted on Lightspeed. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in the Lightspeed data storage system and databases, and in the Lightspeed general application. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, in this case Lightspeed will store your credit card information. This information is encrypted in accordance with the data security standard established by the Payment Card Industry (PCI-DSS). Information about your purchase transaction is retained for as long as necessary to finalize your order. Once your order is finalized, the details of the purchase transaction are deleted.

All direct payment gateways comply with PCI-DSS, which is managed by the PCI Security Standards Board, and is the result of joint efforts by companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our store and service providers.

 

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you understand how they will treat your personal information.

It should be remembered that some providers may be located or have facilities located in a different jurisdiction than you or ours. So if you decide to pursue a transaction that requires the services of a third-party provider, your information could then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a US-based payment gateway, your proprietary information that was used to complete the transaction could be disclosed under US law, including the Patriot Act.

Once you leave the site of our shop or you are redirected to the website or the application of a third party, you are no longer governed by this Privacy Policy or by the General Terms and Conditions of Sale. Use of our website.

Connections

You may have to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

 

ARTICLE 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misappropriated, accessed, disclosed, altered, or destroyed in an inappropriate manner.

If you provide us with your credit card information, they will be encrypted through the use of the SSL security protocol and kept with AES-256 type encryption. While no method of Internet transmission or electronic storage is 100% secure, we follow all the PCI-DSS requirements and implement additional standards that are generally accepted by the industry.

 

ARTICLE 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any dependent minor to use this information. website.

 

ARTICLE 8 - AMENDMENTS TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we disclose it, if it's necessary to do it.

If our store is being acquired by or through a merger with another company, your information could be transferred to new owners so that we can continue to sell you products.

 

QUESTIONS AND CONTACT

If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact us at thomas@mobilexpertcanada.com.

 

[1415 rue des Champs-Élysées Street, Chicoutimi, QC, G7H6J2, Canada]